Shipping - international

All goods are shipped via UPS.  We offer a flat shipping fee, depending your country and the zone it is in.  We deliver door to door, but you are responsible for payment of any taxes, duties and clearance fees.  Below you will find our area zones, and information on taxes, duties or clearance fees that may apply to your country.

Please note the update regarding fees/tariffs recently introduced by the USA government at the base of this webpage.

Each order is carefully inspected and packaged prior to dispatch. You must inspect your package for visible damage before you sign for receipt. If goods have been damaged in transit, please retain all packaging and notify both us and the courier promptly. Upon notification we will organise for the goods to be collected and returned to us for an assessment. We will re-supply any goods damaged in transit as soon as possible.

SHIPPING PRICES

Shipping prices are a flat price based on your order amount and location.

For orders under $500 the following shipping costs apply - 

  • ZONE 1 - $25 AUD - New Zealand      *** Please note a remote surcharge of $15 can apply - please see zip codes below
  • ZONE 2 - $35 AUD - Includes USA & Canada
  • ZONE 3 - $45 AUD
  • ZONE 4 - $70 AUD
  • ZONE 5 - $120 AUD

For orders $500 and over the following shipping costs apply -

  • ZONE 1 - $50 AUD - New Zealand      *** Please note a remote surcharge of $15 can apply - please see zip codes below
  • ZONE 2 - $70 AUD - Includes USA & Canada
  • ZONE 3 - $100 AUD
  • ZONE 4 - $150 AUD
  • ZONE 5 - $200 AUD

Frame surcharge

  • Frame surcharge - $15

The dead weight of frames can be quite light, but once packed the cubed weight means the weight is dramatically increased.  There will be a frame shipping surcharge for all Framed Prints, Canvas and Framed Canvas larger than 20x24".  The Frame Surcharge will also apply to all Montage Frames, both Panorama and Square.

 Please refer to the country code list below to see which zone your country is based in.

New Zealand - Remote Surcharge post codes

UPDATE FOR USA CLIENTS - 1ST SEPTEMBER, 2025

There has been a lot of confusion regarding import tariffs and fees over the last couple of months, and we can now confirm we have clarification from UPS on how the new fees will affect Americans importing goods from Australia.  Here is a list of fees/tariffs payable upon your goods arriving in the USA.

10% Tariff - this is applicable to all goods - 10% on top of the invoice value.

Duty/Tax - there are no duties or taxes to be paid on our products.  Small win here!

International Processing Fee - $2.50 USD per shipment

Disbursement Fees - 2% of the amount paid or processed by UPS on behalf of the customer (minimum of $14 USD.

ICOD Fee - (New International Collect On Delivery Fee) - $12 USD.  This can be avoided - please read below.

Packages requiring the payment of duties, taxes and other government-related charges (“Duties”) will be assessed an additional fee of $12 USD if those Duties are not paid prior to delivery. The ICOD Fee will be charged to the U.S. consignee upon delivery and does not apply if Duties are billed to a UPS account number prior to delivery.

Consignees can also avoid these charges if they pay the applicable Duties electronically through the UPS International Pre Payment Application (IPPA) using Apple Pay, Google Pay, or with a credit card (Visa, Mastercard or Discover). In order for UPS to request prepayment of Duties by the consignee, shippers must provide UPS with valid contact information for the consignee.  

Close